Quick Start Guide
About Veho
Veho enables fast,customer-centric, and highly reliable package delivery for the world’s best brands. For the brands we work with, we are the tech-driven shipping partner enabling fast, personalized, and highly reliable package delivery—from fulfillment centers to customer's doorstep. Veho operates a nationwide network of warehouses and a tech platform that builds optimized routes for qualified crowdsourced driver partners.
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Your Veho Team
Account Management
Your Veho Client Success Manager is your main point of contact for questions about your account or expanding with Veho.
Your Veho Account Operations Manager is your main point of contact for daily operations.
Client Support for Last Mile Delivery Inquiries
The Veho Client Support team is here to support your customer care team with package level inquiries to support your customer’s experience. The Veho Client Support team is your escalation point for questions that can not be answered using the Veho Pulse Client Portal. The Veho Client Support Team is generally available from 7 AM - 9 PM EST, 7 days a week (subject to change without notice). To contact Veho Client Support, email clientsupport@shipveho.com.
Logistics and Transportation Support
The Veho Logistics team is here to support your team with first mile injections and transportation needs that require live support within the Veho network, such as additional pick up requests or unplanned cancellations. The Veho Logistics team is generally available 24 hours a day, 7 days a week (subject to change without notice). To contact Veho Logistics, email logistics@shipveho.com
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