Moving Beyond the Zero-Sum Game in Shipping

Peak season is right around the corner. For shippers, the key to succeeding is providing a great experience to the end customer–for the entire purchase journey.

AI is increasingly recognized as a fundamental element in the logistics and delivery sectors. At Veho, AI is integral in transforming both the strategic and tactical aspects of our operations. Hear from CTO Fred Cook on how Veho thinks about about AI and its benefits as we build out new features and robust AI-powered technology.

Goldman Sachs recognized Veho CEO Itamar Zur as one of the Most Exceptional Entrepreneurs of 2024 at its Builders and Innovators Summit.

As we gear up for peak season, the pressure is on for brands to meet rising customer expectations. While on-time delivery (OTD) has long been the gold standard for success in the industry, at Veho, we believe that simply getting packages to their destination on time is not enough. 

In his Parcel Forum 2024 presentation, CEO and co-founder Itamar Zur introduces a new approach for measuring ROI on shipping spend–the second largest line item on many retailers’ P&L- called Return on Shipping (ROS).

To truly capitalize on the last mile, e-commerce brands need to shift their mindset from "shipping as a cost center" to "shipping as a ROI center." This means investing in technology, data and partnerships to create a delivery experience that's not only efficient, but also personalized and enjoyable for the customer.

Veho is now a regional delivery experience platform for shippers using Flexport’s fulfillment services, the companies announced last week.

With expectations shifting, the stakes are higher than ever. 77% of customers are less likely to shop with a brand after a negative delivery experience and 65% will stop purchasing from a brand altogether based on a negative delivery experience.

While major carriers are implementing peak season surcharges, Veho will not be implementing Peak Season Surcharges in 2024.

We are thrilled to share that FreightWaves has named Veho a 2025 FreightTech100 company.

Join Jess Larsen as he chats with Itamar Zur, co-founder and CEO of Veho about Veho's journey to a $1.6 billion valuation, fueled by over $300 million in funding and a customer-obsessed approach inspired by Amazon.

Veho, the fast-expanding company that uses gig drivers, leverages technology that accounts for a variety of factors beyond the standard driving time between stops, such as individual driver metrics and the size of a package.