WHITEPAPER

2024 Peak Season Success Guide

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Your roadmap to winning last-mile delivery this peak season

Backed by insights from 160+ logistics leaders and over 1,000 consumers, this guide gets straight to what matters: how to navigate peak season's toughest last-mile challenges while turning delivery into a competitive edge. Hear directly from industry experts on carrier diversification, customer communication, and managing expectations across your organization — plus the data on what consumers actually expect this holiday season.

What You'll Learn:

  • Why chasing 1-2 day delivery for every order is the wrong strategy, according to Nate Skiver of LPF Spend Management — and what to focus on instead
  • Why 65% of consumers will stop purchasing from a brand after one bad delivery experience, while 90% will repurchase after a good one
  • Why real-time updates matter to 79% of consumers, yet over a quarter of retailers still don't offer them
  • How diversifying your carrier network and leveraging multi-carrier tech can reduce risk and keep costs in check during peak surcharges
Download the 2024 Peak Season Success Guide

Get expert advice and consumer data to help you navigate peak season with confidence — and come out ahead of the competition.

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