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Technology Integration Allows Thousands of Retailers Using ShipWise to Deliver Across 44 Markets Using Veho
NEW YORK, NY, NOVEMBER XX, 2024 – Veho, who is improving delivery through technology and customer-obsession, and ShipWise, the leading shipping and logistics platform, today announced a partnership enabling the thousands of ecommerce retailers using ShipWise to send their products through Veho’s delivery network.
The partnership is important because delivery experience has emerged as a critical factor in growing the relationship between retailers and their customers, with a recent study indicating 90% of consumers will repurchase after a good delivery experience, while 65% won’t after a bad one.
ShipWise’s clients can now access Veho’s premium delivery experience, including 2-3 day delivery, delivery seven days per week, industry-leading ~99% on-time-delivery, 4.9 out of 5 stars customer satisfaction, and potential to increase customer lifetime value by 51%. Veho operates in 44 markets across the United States–and growing.
“Veho is excited to open its doors to the thousands of retailers using ShipWise to get their products into customers’ hands. By combining customer obsession with the latest technology, Veho provides a faster and better delivery experience than legacy carriers, which is shown to reduce shipping costs and increase customer value,” said Deb Surrette, Veho’s Chief Commercial Officer. “We’re eager to show ShipWise and its clients what Veho can do for their business.”
“This partnership with Veho aligns perfectly with our mission to help businesses thrive and win in today's demanding market," said Clark Ransom, President of ShipWise. "We've always focused on giving our customers the flexibility they need to effectively run and scale their business—now we're enabling them to extend that same flexibility to their customers. Through our integration, businesses can route specific orders to Veho using logic-based automation rules, while maintaining full visibility into delivery performance. Together, we're giving businesses the tools they need to outperform in an increasingly competitive landscape."
Veho’s technology platform enables some of America’s leading retail and e-commerce brands to get packages to customers faster and better than legacy carriers. Veho’s platform allows consumers to control when, where, and how their packages are delivered, to provide specific delivery instructions, communicate with their delivery driver-partner, and uses GPS, AI and machine learning to ensure packages are delivered as consumers expect and every delivery is better than the last.
Through ShipWise, businesses can maintain full control over their shipping strategy – from self-service carrier selection and service group management to automated routing based on rates and transit times. Whether accessing through the web application or API, businesses can scale their operations while maintaining granular control over carrier selection and delivery experiences. This versatility makes adding premium carriers like Veho seamless, regardless of implementation approach.
About Veho
Veho is a tech company disrupting the logistics industry parcel delivery industry, designed entirely around the customer experience. Veho enables customer obsessed brands such as Sephora, Zara, Lululemon, Saks and Macy’s to offer the highest level of delivery experience at a offers service quality through u unmatched service delivered at a competitive price by utilizing a network of 70,000 driver partners powered by technology. Through its proprietary model and technology, Veho offers incredible visibility and personalization of the end customer's delivery experience at the highest on-time delivery in the US (>99%). Brands who work with have seen: Veho offers technology to power a . Veho’s technology (including AI and machine learning), low-cost and scalable business model, and obsession with great customer experience enables brands to change shipping from a cost center to a value-driver. Veho currently serves over 105 million Americans across 44 markets–and growing. Learn more at shipveho.com.
About ShipWise
ShipWise is a leading shipping and logistics platform that helps businesses streamline their shipping operations and improve customer satisfaction. With a wide range of carrier options and powerful integration capabilities, ShipWise is the solution of choice for e-commerce businesses looking to simplify their shipping processes.
Media Contacts:
Veho: Evan Wagner, Evan.Wagner@shipveho.com
ShipWise: Patrick Kane, Patrick@shipwise.com
