Veho x RIVR: Reimagining the Last 100 Yards of Parcel Delivery with Physical AI

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The final stretch of delivery remains one of the most complex and expensive stages of the e-commerce journey. Dense urban environments, limited parking, stairs, gates, and uneven sidewalks make this part of delivery difficult to automate effectively.

So we asked: What if robots could support driver-partners in efficient and reliable delivery?

In May 2025, Veho partnered with RIVR—a physical AI and robotics company focused on solving the toughest challenges in last-mile logistics—to launch a two-week pilot in Austin, Texas.

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The Results

400+

400+ deliveries completed over a 2-week period

Challenge

400+ deliveries completed over a 2-week period

95%

95% delivery success rate

Solution

95% delivery success rate

<5%

Robots completied drops independently, with less than <5% human intervention

Results

Robots completied drops independently, with less than <5% human intervention

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Customers are Delighted

+1.3 days

faster delivery

4.8/5

positive customer feedback

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Driving Customer Satisfaction

Vitamin Retailer launched opt-in two-way messaging with Veho in February 2023, driving engagement and resulting in 4.5+ customer satisfaction.

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Veho offers the ideal environment for deploying at scale.,

helping us deliver not just faster and more cost-effective service, but a smarter, more human-centered model for robotics in logistics."
helping us deliver not just faster and more cost-effective service, but a smarter, more human-centered model for robotics in logistics."
helping us deliver not just faster and more cost-effective service, but a smarter, more human-centered model for robotics in logistics."
Marko Bjelonic
Chief Executive Officer, RIVR
,
RIVR
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Veho has been named a

"2024 Great Supply Chain Partner"

Veho has been named a

"2024 Great Supply Chain Partner"