The Challenge
In 2022, Saks sought to diversify its delivery network with shipping partners that could provide an exceptional customer service experience.
The Solution
Saks partnered with Veho, recognizing our competitive rates, industry- leading on-time delivery performance, and commitment to outstanding customer service.
The Results
Saks consistently achieved an high on-time delivery (OTD) rate and a 4/5 customer satisfaction (CSAT) score every month for orders shipped through Veho. Encouraged by the success of the partnership, Saks expanded its collaboration with Veho to more than triple its market delivery presence.
Download the case study below to learn how Saks x Veho grew their partnership +300% in six months.
