Tuckernuck, a lifestyle retail brand known for its curated collection of classic yet unique apparel and gifts, sought to enhance its shipping options in the face of evolving post-pandemic shopping behaviors. In order to not only maintain but also drive customer loyalty goals, the brand needed to prioritize the delivery experience.
By partnering with Veho, Tuckernuck saved ~35% on average shipping spend and reduced customer support calls about lost packages by over 26%. They also saw remarkable results across customer satisfaction, operational efficiency, and overall business growth.
Hear about our best in class partnership from Caroline Petrone, Director of Operations at Tuckernuck and download the case study below.
