Built to Last: How BURLEBO Turns 99% OTD Into Brand Loyalty

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Discover how BURLEBO achieved a 99% on-time delivery rate and built greater accountability into every delivery with Veho. See how flexible, customer-first logistics helped BURLEBO scale and reinforce the personal touch that built its brand.

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BURLEBO partnered with Veho to achieve:

99%

On-time Delivery (OTD)

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Challenge

On-time Delivery (OTD)

Transparent, predictable pricing without sacrificing speed or quality

‍

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Solution

Transparent, predictable pricing without sacrificing speed or quality

‍

Enhanced customer experience via proactive communications, real-time tracking, and delivery transparency

Results

Enhanced customer experience via proactive communications, real-time tracking, and delivery transparency

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Customers are Delighted

+1.3 days

faster delivery

4.8/5

positive customer feedback

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Driving Customer Satisfaction

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Vitamin Retailer launched opt-in two-way messaging with Veho in February 2023, driving engagement and resulting in 4.5+ customer satisfaction.

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"We prefer Veho to others because of the proof of delivery.

It gives us a level of accountability we didn't have before. We know exactly what happened at the door, every time."
Corey Meador
It gives us a level of accountability we didn't have before. We know exactly what happened at the door, every time."
It gives us a level of accountability we didn't have before. We know exactly what happened at the door, every time."
Corey Meador
Director of Operations
,
BURLEBO
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Veho and SupplyChainBrain logos with the tagline One Forum | One Focus | Many Minds.
Four white sparkling stars of varying sizes on a black background.
Veho has been named a
"2024 Great Supply Chain Partner"
Simple white line drawing of a ball bouncing with motion lines on black background.
Veho and SupplyChainBrain logos with the tagline One Forum | One Focus | Many Minds.
Four white sparkling stars of varying sizes on a black background.
Veho has been named a
"2024 Great Supply Chain Partner"
Simple white line drawing of a ball bouncing with motion lines on black background.