How Saks grew their partnership with Veho by 300%.

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Download the case study below to learn how Saks x Veho grew their partnership +300% in six months.

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Saks x Veho tripled their partnership in 6 months.

In 2022, Saks aimed to diversify its delivery network by partnering with carriers that could deliver an exceptional customer experience.

Challenge

In 2022, Saks aimed to diversify its delivery network by partnering with carriers that could deliver an exceptional customer experience.

Saks partnered with Veho for our competitive rates, industry-leading on- time delivery, and commitment to exceptional customer service.

Solution

Saks partnered with Veho for our competitive rates, industry-leading on- time delivery, and commitment to exceptional customer service.

Saks launched with Veho in eight markets in October 2022 and, following the partnership’s success, expanded to over 25 markets by 2023.

Results

Saks launched with Veho in eight markets in October 2022 and, following the partnership’s success, expanded to over 25 markets by 2023.

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Customers are Delighted

+1.3 days

faster delivery

4.8/5

positive customer feedback

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Driving Customer Satisfaction

Vitamin Retailer launched opt-in two-way messaging with Veho in February 2023, driving engagement and resulting in 4.5+ customer satisfaction.

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We believe Veho has the future of the delivery experience figured out,

being able to work with the customer via text and ensure everything about the delivery is to our customers’ satisfaction.”
being able to work with the customer via text and ensure everything about the delivery is to our customers’ satisfaction.”
being able to work with the customer via text and ensure everything about the delivery is to our customers’ satisfaction.”
Bill Seward
Director of Logistics
,
Saks
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Veho has been named a

"2024 Great Supply Chain Partner"

Veho has been named a

"2024 Great Supply Chain Partner"